CUSTOMIZED CRM SOLUTIONS USING SUITECRM, SUGARCRM AND CUSTOM CRM

We assist you building an effective integrated CRM platform and aligning the people and processes with customer relationship management goals. With our specialized CRM services, automate your Marketing, Sales, Customer Account Management, Customer Care, Service Desk Process. It helps business to centralize all internal and external customer records and draw insights to decide actionable business intelligence and have a competitive advantage. end systems.

Taction’s CRM experts assist businesses in identifying the right CRM platform using best practices and tools to build most cost effective customized CRM applications as per the business process automation & customer relationship management strategy. We have extensive experience in Process Re-engineering, CRM Development, CRM Customization, CRM Migration, Workflow Automation and CRM Implementation across technology stack to different industry verticals around the world. Our key strength lies in building an end-to-end CRM eco system with tight integration with legacy and front end systems.

MAXIMIZE VALUE ON YOUR CRM INVESTMENT

41%

INCREASED
REVENUE BY PER EACH INDIVIDUAL SALES REPRESENTATIVE

300%

LEAD TO SALES CONVERSION RATE IMPROVEMENTS OF OVER

27%

LEAD TO AN
INCREASED CUSTOMER
RETENTION RATE
OF

23%

HAVE SLASHED MARKETING COSTS
BY

SUITECRM CUSTOMIZATION

SuiteCRM is an enterprise-ready free open source alternative to all major CRM Product Suites like Salesforce, Oracle, SAP, Microsoft Dynamics and other proprietary software and displacing traditional vendors in large accounts. With rich, powerful, flexible and user-friendly features like Workflow Automation, Marketing Automation, Sales Pipeline Automation, Customer Account Management and Service Desk Automation, it brings Out-Of-The-World Experience for its end users and is adopted globally by Start-ups to Global Enterprises. With Agile and process driven approach, we build robust and custom SuiteCRM web solutions to achieve CRM Business goals. READ MORE

SUGARCRM CUSTOMIZATION

SugarCRM is an ideal choice for organizations of all sizes, small, medium and large enterprises. It has a cloud based offering for its commercial hosted version and also an on premise version. Taction offers SugarCRM Customization and SugarCRM Development services which is flexible, reliable and cost effective that adapts to your changing business needs. With Agile and process driven approach, we build robust and custom SugarCRM web solutions for enterprises for achieving their CRM Business goals. Our SugarCRM practice and experts will empower you to make CRM engine that drives a comprehensive customer engagement strategy. READ MORE

CUSTOM CRM SOLUTIONS

A custom CRM, designed and developed specifically for your business needs, not only helps in lead generation but also improves the customer satisfaction ratio with higher technology and domain expertise flexibility. We develop Enterprise Ready Scalable CRM Applications that help businesses to meet the emerging CRM challenges and opportunities on the cloud, mobility innovation and social revolution and transform organizational objectives into scalable enterprise applications. We are a group of highly skilled professionals and specializes in strategic customized use of CRM development solutions for the enterprises located globally. READ MORE

CUSTOMIZED ENTERPRISE CRM FOR EVERY ORGANIZATION FUNCTION

Sales Automation

Marketing Automation

Service Desk Automation

Telephony Integration

Workflow Automation

Order and Invoice Management

Accounting Integration

ERP Integration

Data Migration

CRM CONSULTING PROCESS

  • BUSINESS PROCESS UNDERSTANDING:

    Understanding Business process is about optimizing end-to-end business processes, including process methodologies and the tools used to aid those methods. Once processes are modeled and executed it becomes easier to identify bottlenecks and problem areas.

  • PROCESS RE-ENGINEERING:

    Process Re-Engineering is the analysis and redesign of workflows in order to optimize end-to-end processes. It involves changes in structures and in processes within the business environment. The entire technological and organizational structures may be changed.

  • FINALIZE INTEGRATION NEEDS:

    Identifying System and Application integration is a mission critical task as wide variety of approaches and ideologies are aimed at achieving this goal. At the beginning of your researching application and data integration solutions, it’s easy to get lost from business objective.

  • FUNCTIONALITY MAPPING:

    Identification and mapping of desired functionalities vis-à-vis CRM applications off-the-shelf features is key in effective CRM platform section process. Effective functionality mapping is very critical aspect for any cost and time optimized successful CRM implementation.

  • CRM PRODUCT / PLATFORM IDENTIFICATION:

    Today, CRM software has evolved from a simple contact management system into a robust tool that lets you manage sales, marketing, point-of-sale, accounting, vendor and other types of operational data, all in one easily accessible solution. Identifying right CRM platform is critical to business ROI.

SUITECRM DEVELOPMENT SERVICES

With the wide range of industry experience, Taction’s CRM practice provides highly cost effective Customized Open Source CRM based solutions for Marketing Automation, Sales Automation, Workflow Automation, Order & Invoicing Management, Accounting Integration, Telephony Integration etc. Being an Official Delivery Partner of SuiteCRM, we are committed to your success in having a Customized SuiteCRM based solution Designed and Implemented at your organization by building user acceptance with ease. Our SuiteCRM expertise can help you in building an Integrated CRM platform through effective SuiteCRM Configuration and upgrade safe SuiteCRM Customization.

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SUGARCRM DEVELOPMENT SERVICES

Customer Relationship Management (CRM) is a critical aspect of any sound business process and as a component of our SugarCRM Consulting Services, we take an ideal approach to comprehend basic Business issues first. Taction’s SugarCRM experts help businesses to thoroughly manage the in-place CRM structure, fill the necessary gaps, propose redesigning of structures, construct a new CRM framework, and thus maximizing their CRM comprehensiveness to achieve all CRM Goals. Whether you’re planning to expand Consumer Loyalty, Crack Deals or Build Profitability and Improve Productivity, our SugarCRM Consulting Services support you to accomplish all your CRM objectives.

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THE TACTION'S ADVANTAGE

  • Quality

    • > Detailed Use / Test cases developed during Discovery Phase

    > Internal Release Management

    > Best practices and process infrastructure

  • People

    • > CRM Consultants with 12+ years of experience

    > SugarCRM / SuiteCRM experts

    > Expert PHP and .NET Professionals for Custom CRM

    > Functional and Technical expertise mix

    > CRM Integration experts through APIs

  • Knowledge Management

    • > SuiteCRM Official Delivery Partner

    > SuiteCRM migration expertise

    > High degree of expertise in CRM best practices

    > Flexible engagement and staffing models

    > Across industry CRM process exposure

  • Communication & Collaboration

    • > Customer Advocacy

    > 3 levels of escalation for all support and PM requirements

PROUD CUSTOMERS

CLIENT’S TALK

“Taction Software always delivered on time and within the specified budget.”
 - Jeremy Gonzales

“The team was very responsive and made valuable feedback. They worked well to get the job done. They were very professional throughout the project.”
 - Tam George

“These guys are very nice to work with; they are fast and very transparent. Would love to work with them again in the future.”
 - JV De Castro

FEATURED PROJECTS

GoldMine to SuiteCRM Migration

SuiteCRM Asterisk Telephony Integration

ACT to SugarCRM Migration

SuiteCRM Contivio Integration

SERVICES

TECHNOLOGY

COMPANY

HAVE QUESTIONS?

CONTACT INFO

    - A-83, Sector-63,Noida, (UP) -201301


    - Suite D800 25420 Kyukendahl Rd Tomball Texas USA 77375

© 2017 Taction Software LLC. All Rights Reserved